Frequently asked questions

• How to post an ad ?
• First you need to login or register with us.
• Click the Add New Property and follow the instructions.
• After the manual review, your property ad will go live.
• How to edit and delete my ad?
• You have to login to your account and go to your profile.
• There you can see the list of your properties
• Click edit button to edit your property or click delete button to delete your property
• How long my ads appear on eproperty.lk?
• Ads will appear for 60 days, unless you delete them before the expiry
• Why I cant find my posted ad?
• You can find your ad in your profile – Manage Properties
• There you can find the status of the property whether it is live or under review
• If it is under review it might take some time to go live because all the ads are review manually.
• If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong contact details when you posted the ad. Please check whether you receive an email from us. If not Try posting again or contact us.
• Why my ad has been rejected?
• Ads are reviewed by manually. If your ad violate the posting rules it will be rejected. You will received an email with the reasons of rejection.
• Why I didn’t receive and response for my ad?
• If you are not receiving responses to your ad, it can be happen due to many reasons. we recommend taking a look at our tips on how to sell quickly your property.
• How to sell fast?
• Pick the right price - everything sells if the price is right.
• Browse similar ads and pick a competitive price.
• Think about how much buyers are willing to pay. The lower the price, the higher the demand.
• Use great photos
• Use actual photos - ads with photos of the real item get up to 10 times more views than ads with catalogue images.
• Take clear photos - use good lighting and different angles.
• Use 360 Virtual Tours
• Property inspection is limited due to COVID – 19 pandemic
• Anyone can access to your property while staying anywhere.
• Not like photo & video, a purchaser or buyer can look every details of the property
• More review attraction than the traditional photo & videos
• Provide clear details in your ad
• More details = more views!
• Include keywords and information that buyers will be interested in.
• Be honest in your description.
• What are the ad posting rules?
• We don't allow ads that contain:
• A property which is not located in Sri Lanka
• an invalid phone number or email address
• an unrealistic offer
• offensive language
• offensive pictures
• text in the title or description that is not related to your property
• pictures that do not match or clearly show the advertised property
• text in the first picture (except logos and product codes)
• a URL link that is not relevant to the advertised item or service
• exact same content as another ad
• multiple items in the same ad
• How do I Delete my account
• Log in to your account and go to your profile
• Click on the "Edit Account" button to open the account edit tab
• Use the red "Delete" button on the bottom of that section to delete your account
• This will permanently delete your account . Your login information and property listings with all the related media will be completely removed from our system.